Job Description and Requirements

 

As a NOC Engineer in HIGH-TECH Tel your responsibility will be to monitor and deliver support on our innovative voice platform. The platform is built in-house and is designed to be highly flexible and enriched with innovative features. Your ideas and technical knowledge will be an important contribution in the ongoing development of the Voice platform as it is an important part of our business.

 

YOUR TASKS WILL INCLUDE

• Responsible for managing and maintaining our voice platforms. This includes monitoring, back-up, upgrades, installations, routine testing and failover features

• Second level support to handle complex issues and requests

• Analyzing problems and change requests

• Aid the further development of our virtual PBX platform and monitoring tools

 

TO SUCCEED IN YOUR ROLE, THE FOLLOWING IS REQUIRED

• More than three years of experience in a similar role

• In-depth knowledge of PBX’s and VOIP

• In-depth knowledge of protocols like SIP and SS7

• Experience with MySQL databases

• Experience with fault-finding and analyzing in a VOIP environment.

• Knowledge of open-source platforms (like Freeswitch or Asterisk) is advantageous

• Basic knowledge of Linux

• A good command of English

• You have an enthusiastic and inquisitive nature. The ability to work independently, taking responsibility and being proactive

 

WE ARE HIGH-TECH Telecom

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HIGH-TECH Telecom provides the most stable and innovative Telecommunication services for the B2B Clients. Through our own network with the support of several interconnected data centers, we supply professional mobile, telephony and data services using progressive IT techniques. As a result of our flexible and professional approach, we have gained a significant market position that we intend to further expand in the coming years.

 

WHAT WE OFFER

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We believe in working hard and rewarding effort. We also take a creative approach to relaxation, organizing a wide range of surprising and fun activities for our employees to enjoy. We enjoy an informal, no-nonsense culture with plenty of room for creativity and personal growth. This is a fulltime position within a truly international Company. HIGH-TECH Telecom fosters career development and provides leadership training, education, workshops, and coaching for all employees. HIGH-TECH Telecom promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.